GatewayJFK needs your help to keep a watchful eye over the District.

See Something, Say Something!

NYC 311

NYC 311 service line provides a resource for assistance and general information outside of emergency situations requiring a 911 call.

311 reports matter, as they are used by each City agency to evaluate the needs of an area. If you don’t report it, it didn’t happen!

Report it to 311 and to GatewayJFK!

Call 311  | Go online | Download 311 App | Check 311 Report Status

Specify Location | Take Photos | Get Reference Number

NYC DOT Reporting & Make Suggestions

The NYC Department of Transportation (DOT) is responsible for many streetscape related issues.  In addition to 311 reporting, DOT has its own online portal to address concerns and consider suggestions from the public.

Illegal Dumping

It’s illegal to dispose of any material or debris by driving it and dumping it on any street, lot, park, public space – or any publicly or privately owned area.

Learn About Available Programs

• Neighborhood Vacant Lot Cleanup Program

• Illegal Dumping Award Program: Complete an affidavit after witnessing illegal dumping. When the lawbreaker is fined, the witness is eligible for 50% of the fine that the City collects. If the lawbreaker challenges the ticket at the Office of Administrative Trials and Hearings (OATH) hearing, the witness must attend.

• Illegal Dumping Tip Program: Anyone who tips off the City – so that we can catch an illegal dumper in the act – is eligible for a reward of up to 50% of the fine collected. The tipster’s identity remains confidential – so he or she won’t have to appear at an Environmental Control Board hearing.

Witness Illegal Dumping in Progress - Call 911

Graffiti and Building Owners

Go ONLINE to access to access the following services:

• Request free graffiti removal from a building you own. 

• Options when someone else reports graffiti on your building.

• Report hate crimes in the form of graffiti

• Request a police report for insurance or other purposes if you reported past or chronic graffiti to the police.

Witness Graffiti or Vandalism in Progress - Call 911

The New York City Department of Parks & Recreation plays an important role in a district’s streetscape, particularly as it relates to Street Trees and Sidewalk Repairs caused by City tree roots.  

In addition to making a 311 request, there are Alternative Actions, an individual constituent can take, they include:

Tree Planting: The constituent may request that a new tree be planted for free. Parks removes dead trees during the tree planting process. A new tree request can be submitted through 3-1-1 or on their website.

A Parks Forester will survey the site and inspect for any infrastructural conflicts that may interfere with the healthy growth of a new street tree. If the site is found to be suitable for a new tree, it will be planted during the next available planting season. We hold two planting seasons each year: one in the spring from March through June, and one in the fall from October through December. 

Tree Work Permit:  A no cost Parks Tree Work Permit is necessary for any tree work. More information about applying for a Tree Work Permit can be found on the NYC Parks website. 

NYC Parks Tree Time: Tree Time may also be able to assist you in removing the tree at this site. Tree Time, a program of NYC Parks in conjunction with the City Parks Foundation, provides various services for tax-deductible donations. For more information about Tree Time offerings, please email treetime@parks.nyc.gov or call (718) 361-8101.    

Remember!  — Tell Us Too!  

Work With Us!

We can follow-up and use our persistence to get things done.

Email  director@gatewayjfk.org with the Reference Number and any Supporting Documentation.

GatewayJFK Community Partners is led by Spring Jam Civic Association and United Neighbors Civic Association of Jamaica to ensure a connection is strengthened between GatewayJFK and the southeast Queens community and its various organizations. We look to hold quarterly networking events to give information to the community on GatewayJFK activities and get feedback from the community.